Level of Service
We believe there are two types of service suppliers – those that supply a level of service because that’s what the contract states, and those that provide great service because that’s what they love doing. We are the latter.
We’ve listened to clients and designed a business communications support package and level of service that’s highly responsive and reliable. It’s with this focus that led us to believe in giving our clients contract-flexibility and not binding them to lengthy agreements – we really can be as flexible as you need us to be. Whatever your objectives, your sector or your ambitions, we are here to guide you through your communication technology options.
We are a regional telecommunication supplier, installer and support service that operates across Devon, Cornwall, Somerset and Dorset. Being regional allows us to engage more closely with our clientele than if we were a national operator. It also gives us an opportunity to understand our clients’ motivations and requirements much more deeply.
Service and maintenance are continuous for us. In other words, we don’t just conduct updates and repairs when something breaks, we conduct it continuously. This safety-first approach is something we know our clients value. If problems do arise with your infrastructure, our engineers and local desk-based service team will ensure that your business communications are maintained. Our team of experienced telecommunication professionals are available six days a week.
In telecommunications, when organisations need help, they need it quickly.
If in need of help, clients are advised to contact our Help Team by phoning 01626 839839. Alternatively, you can contact Ubi by logging a ticket on our website or by emailing firstname.lastname@example.org.
A service that’s reliable and responsive to the needs of business communications? Hello Ubi – call us on 01626 839 839 for a chat.