Apps and Unified Comms

From real-time analytics to team collaboration tools – get more from your communications

For us, providing telecoms to businesses isn’t just about supplying phone systems – it’s about helping you get the most out of them. Through an array of apps and unified communication tools we can give you powerful analytics, smarter workflows and better visibility over how your business communicates. Whether you’re managing customer calls, supporting an internal team or simply wanting to work more efficiently, we’ll help you get set up with the right tools from the outset.

Benefits to you

How our apps can help your business

Track calls in real time with live dashboards and wallboards
Analyse call data to improve staffing and response times
Record and review calls for training and quality control
Enable remote working with cloud-based access and mobile apps
Boost productivity with tools that support smarter collaboration

The unmissable opportunity

Real insights lead to real benefits

With our suite of analytics and unified comms tools, you can see what’s really happening in your business – from missed call trends to team performance. Our solutions are ideal for front desks, sales teams, support lines or anyone who needs to manage communication flows more effectively.

Breadth of scope

Who suits our apps and unified comms technology

These tools are a great fit for any business that relies on regular phone contact or collaboration. We regularly support:

Customer service and sales teams
Office managers and team leaders
Multi-site or remote-working teams
Anyone who wants better oversight of business communications

Not sure what you need? We’ll recommend the right tools based on how your team works.

Why choose Ubi?

We’re local – on hand to install, train and support you directly
We focus on impact, not just tech for tech’s sake – helping you improve operations is our goal
Apps that are fully integrated with your phone system and tailored to your setup
Short, flexible contracts with no unnecessary add-ons