INSIGHTS
Commonsensical and pragmatic thoughts on business telecoms
Here we delve into the latest trends, updates and developments in and around the telecoms industry. No jargon overload, no industry fluff – just useful thoughts to help you get more from your communications setup.
Time to look beyond US Big Tech?
So “Donald of Orange” has revoked the US’s environment protection laws of 2009 that reduce pollution. Apparently it’s part of the ‘Green New Scam’ (was there ever a Green Old Scam?), and it’s made me start to think what other ‘scams’ could be reversed? Maybe we could...
Fifteen Years of Ubi: Thank you to all of you
In December 2025, Ubi will mark its 15th anniversary. When David Collins founded Ubi back in 2010, the hope was simple – bring telecommunications and connectivity to businesses in the South West with a level of service and care that felt personal. Over those years,...
Are you happy with your current Cloud provider?
It’s a fair question – but one that often goes unasked. In the world of UK telecoms, big national providers dominate the market. They seem to promise the earth, lock you into a contract, and then… disappear into the ether. Your business becomes another line on their...
Stuck in a punishing telecoms contract? Let’s talk.
If you’ve been following the news, you might have seen the recent BBC story about small businesses paying eye-watering sums for phone systems they can’t easily get out of. It’s a compelling read and, sadly, it’s not unusual.Across the UK, big telecoms companies lock...
More power, more features: Introducing the Ericsson-LG Power License
If you’re looking to get more from your cloud phone system, the new Ericsson-LG Power License could be exactly what you need. Launched on 1st August we’re excited to now offer it to customers in the South West. Here’s what’s included (in plain English, not telco...
Smarter business security – let’s not think it’s all about cyberspace.
Smarter business security goes beyond cyberspace—modern cameras offer real-time monitoring, staff safety, and remote access for complete peace of mind.
Ofcom bans mid-contract price hikes tied to inflation. About time too!
Ofcom’s new rules ban inflation-linked price hikes, forcing providers to be upfront about costs, giving customers certainty over their bills.
New Ofcom rules helping stop spam calls
Ofcom’s new rules block scam calls from abroad faking UK landline numbers, making phone calls safer for businesses and consumers.
Guest wifi – there’s no benefit to you, right? Well, we say wrong!
It’s that time of year again! We’re just past Easter, and the 2024 tourist/holiday season is about to kick-off. But just how prepared to make the most of your guests are you? Rooms refurbished – finished and ready for use ✔️ New...
The PSTN & ISDN switch off – now is the time to act and we can help
Are you being bombarded with an increasing number of telephone calls about the changes that are currently afoot in BT’s UK telephone network? If so, and you only take one thing away from this article, please don’t be alarmed – time is still on your side, but you do...
A 7-year contract, really? That’s a very long time.
In general, it strikes me that 7 years is a pretty long time, and in the business world nowadays it is a very long time. Let’s cast our minds back to 2015 – just 7 years ago at the time of writing this – a quick look at the headlines from that year shows just how...
It’s that time of year again, and it’s important to Ubi.
Christmas can be difficult. It’s that time of year again when we look forward to meeting with family and friends, and appreciating our health and happiness. This year, because of the continuing pandemic, it might look a little different, but for many it will be the...
Ubi, the environment and Ecologi
It’s not often that I find myself ahead of the curve. In fact, this may be the first time. The environmental impact of our lives is currently coming under more scrutiny than at any time in our history. And quite rightly so. For many years I have been concerned about...
Help … my local supplier is no longer local!
People buy from people, don’t they? Well perhaps they do but usually people buy from people and the business they represent. Buying from the right people, in the right business is critical, and a key part of the purchase is...
A hybrid working policy that doesn’t require serious expense or complexity
A few things to consider if you are migrating from temporary working from home (WFH) to permanent hybrid working. Just a few years ago working from home was not an option for most people. This was party due to a technological lag that meant WFH whilst still being...
Ubi partners with Jurassic Fibre
We, at Ubi, are very pleased to announce a new partner to our growing list of outstanding telecoms providers – Jurassic Fibre! By building a pure fibre broadband infrastructure, Jurassic Fibre is on a mission to provide businesses with better connectivity regardless...
‘Rocket Speed” fibre broadband for the UK! Really?
Is ‘rocket speed’ fibre broadband really about to be delivered ‘like fury’ in the West Country? Last week BT announced that they were going to build the UK’s full fibre internet infrastructure ‘like fury’ due to changes in OFCOMs stance, and that this would result in...
Small business customer service and delivery – Big v Small
In a choice between Big v Small, choose small. Big v Small is a classic, isn’t it and forever has been so? From David v Goliath to Wrexham v Arsenal in the FA Cup or Finland v Russia in the war of 1940, to todays’ Big Tech v local business, Big v Small is the...
Ubi celebrates 10 years of helping businesses communicate
The last 10 years have seen huge changes in the working environment, none more so than over the last year. And telecommunications company Ubi, which celebrates its 10th anniversary this year, has kept pace, supporting its...
Cancel Amazon! How using Amazon exploits all of us
I’m not sure what is going to happen in 2021, but I know what I will not be doing. As 2020 comes to its end and we all try our best to forecast 2021 it’s more difficult than ever to know exactly what we can expect both in our business and personal lives. I do,...
Flexible working – it’s as important for a businesses as it is for a gymnast
It used to be that the only job with a prerequisite of flexibility was gymnastics. Those of us old enough will remember marvelling at the performances of the Russian gymnast Olga Korbut or Romania’s Nadia Comăneci who between them won 15 medals including 9 golds...
Guest Wi-Fi is not just for guests
Wifi for Guests is a service that is now expected and perhaps essential for every hospitality business. I, for one, will not book any accommodation without checking that Wi-Fi is available (and hopefully free). And if the service is poor when I’m staying then it is...
Remote working has changed the world
Let’s face it we could all do with less shilly-shallying around. It’s not that I like to be told what to do by anyone but I do appreciate being given clear, concise advice which will allow me to make an informed decision. It’s very difficult to plan properly when the...
Unified communications benefits your business
If you have met with a Telecoms or IT salesperson recently then you will probably be aware of the term Unified Communications, although you may well be no clearer as to what it is and how it may help your business. What is Unified Communications? Unified...
Does BT want to switch off my phone line?
BT is telling me my phone lines are ceasing, what should I do?
Hosted Telephony keeps your business running in bad weather
The West Country is a beautiful place to live, but this last month has reminded many of us just how difficult it can be to keep a business running in the event of major weather disruption, like heavy snow fall. Snow isn’t as common here as it is in many parts of the...
Hospitality wifi is more than just wifi for your guests and patrons
The importance of Guest Wi-Fi for your hospitality business.



























