SAY HELLO UBI

Everything you need to get the most from your telecoms

Simple principles

A telecoms partner who actually knows your name

Local, personal, and here when you need us

Since 2011, Ubi has been providing businesses across the South West with reliable telecoms — without the faceless, call-centre experience of national providers. We’re a local team, which means you can meet us, talk to us, and count on real support when it matters.

Technology that works for you, not the other way around

From cloud phone systems and mobiles to fibre broadband and guest Wi-Fi, we offer smart, flexible telecoms designed to keep your business running smoothly. And because we believe in service over sales, our contracts are flexible — with no long-term tie-ins.

Sustainable, responsible, and future-focused

We’re committed to doing business the right way. Sustainability isn’t just a checkbox, buzz-word or greenwash for us — it’s built into how we work, from reducing waste to supporting local communities and businesses with ethical methods, strategies and long-term telecoms.

Our Approach

What we do… and don’t do

We do make customer service our top priority – reliable technology and consistent support for all our customers.

We are utterly transparent about costs and ensure delivery of our work is free from hidden surcharges, fees or penalties.

We do specialise in supporting organisations with their telecommunications needs from across the south west.

We do simplify the complexities of telecommunication technology for customers so they don’t have to worry about it.

We don’t tie customers into lengthy and rigid contracts, that are expensive to exit or change.

We don’t just conduct maintenance work to telecommunication infrastructure when something breaks – we test continuously.

“We believe great communication starts with listening. That’s why our team, based here in the South West, is always available to customers. We listen, understand your needs and provide the support you need — not just offer one-size fits all standard packages.”

 

David Collins

Manager Director, Ubi

WE’RE ABOUT

Business Communication

Security cameras

Security camera systems that provide constant peace of mind.

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Connectivity

Better connections that improve speed, workflow and customer experience.

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Guest Wi-Fi

Enhance customer experience and encourage repeat business.

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Cloud telephony

Phones that simply keep you connected to the world beyond.

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Apps + unified comms

Tools that empower business productivity and deliver efficiency.

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Mobiles

The right device, the right coverage for wherever you are in the world.

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Support

Whether it’s an urgent problem or a simple query we’re here.

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Our resources

Looking for help?

From manuals to videos, how to’s to feature sets, see our resource library for help and information about the products and services we supply customers.