An introduction

Who We Are.

We’re Ubi, and since 2010 we’ve been making it easy for businesses in the south west, like yours, to talk. We give you great technology combined with great service – everything we do is about making it easier for you to operate.

How We Help

What We Do.

We help businesses like yours to talk. Our focus is on providing the best level of service without lengthy contracts so as your business grows, your systems can too. This contract flexibility is one benefit available to all our customers.

Our Customers

Who We Do It For.

We’ve helped over 300 organisations across the south west communicate better. Whether it’s to colleagues, customers, suppliers or competitors, we get that you need to keep in touch. Regardless of size, our technology and level of service means you’re always connected.

Expertise

What We Know.

Working with one of the world’s leading telecommunications providers means we know a lot about communication systems. We think about the technology for our clients, so they can stay focused on running and succeeding in their business.

Our Values

What we stand for.

Motivated by our concern about climate change, Ubi has partnered with Ecologi since 2019 to off-set the carbon generating activities of our business. Find out more about how we’re doing on our pledge, as well as support other local community initiatives.

What We Do

Business Communication

Business Phone Systems

Keeping your business talking. Phones that simply keep you connected to your colleagues, customers, suppliers and the outside world.

Cloud Phones

Highly nimble phone systems that are secure and enable multi-site working – in the office or on the move, always connected.

Guest Wi-Fi

Powerful technology that gives you the opportunity of enriching customer experience and encouraging repeat business.

Business Mobiles

The right networks, the right devices. Mobiles that always provide coverage wherever you are in the world.

Business Phone Lines

From PSTN to SIP and for teams of two to 2000, we set up and maintain every type of phone line so you can simply stay connected.

Fibre Broadband

Providing customers with better internet connections to improve efficiency of service and better customer experiences.

Call Management Software

Leading call management software that enables you to track and understand your business’s call handling performance and capabilities.

Security Camera Systems

Always on view, always secure. Ubi’s security camera systems are focused on providing customers with the right level of vigilance whenever needed.

Recent customers

Our Approach

What we do… and don’t do

We do make customer service our top priority – reliable technology and consistent support for all our customers.

We are utterly transparent about costs and ensure delivery of our work is free from hidden surcharges, fees or penalties.

We do specialise in supporting organisations with their telecommunications needs from across the south west.

We do simplify the complexities of telecommunication technology for customers so they don’t have to worry about it.

We don’t tie customers into lengthy and rigid contracts, that are expensive to exit or change.

We don’t just conduct maintenance work to telecommunication infrastructure when something breaks – we test continuously.

"Ubi pop in to see us and come to the table with any new initiatives that might benefit the charity.  I would not hesitate to recommend them. Not only is the company extremely professional but they’re also very likeable too!"

 

Damon Roel

Data and Compliance Manager, Devon Air Ambulance Trust

"When you have a business that relies on phones, you need them to be working all the time. We know we're in safe hands with Ubi, and I would recommend them to others unreservedly."

 

Louise Woolacott

Director at Fix Auto

“We wanted to find a company that was like us, with the same type of values, and we found that with Ubi.
Their service is excellent, they are so responsive to us, I really can’t fault them in any way.”

 

Marc Wain

Operations Director, SecureForce UK Ltd

“We really like working with a local, like minded business, and having a personal contact that we can ring up or email at any time and who knows not only us, but the business as a whole.”

 

Michael Spiers

Managing Director, Michael Spiers

Our Values

What we stand for

Ubi isn’t a big business, but we feel strongly that it’s important to help our community and, importantly, do all we can to lessen our impact on the environment.

Motivated by our concern about climate change, we took the decision to assess our impact and off-set it through partnering with Ecologi in 2019.

Today, Ubi’s contributions now have paid for the planting of nearly 6,000 trees and almost 60 emissions-preventing projects, which have offset over 250 tonnes of carbon from the atmosphere. 

Find out more about how we’re working to protect the environment, as well as support local community initiatives.

Time to talk?

Say Hello Ubi.